when i finally was able to start installation, i noticed the item was dented in the box and one of the pieces was snapped off. i was unable to reattach the piece. sadly outside of my return window so i now have an expensive piece of recycling. if it arrived useable it may have been nice to use.
a couple concerns with this. one is that once put in, it feels a bit flimsy. also the directions don't tell you to put a brackets so the shelf doesn't flip up in the back when pulled out. not being able to screw the shelf in actually isn't a great thing. you have to make sure everything is exactly right or it's a loss. one shelf actually broke on me and i had to toss it. this second one i can almost guarantee i'll replace with some better sooner than later. not a fan. would not buy again. would not recommend. buy a wood one that fits your space that you can screw in.
i was so excited about this product. i was having trouble finding something that could be installed in my office that could be easily installed without damaging the furniture. it needed to be sturdy and wide enough for my printer.i think this product would have been great. it seemed to be nice, sturdy material. it was super easy to install.but then i tried to pull it out a couple of times. i wanted to make sure it worked before i put any weight on it. it pulled out really smooth. so smooth it didn't stop. it came all the way out. when i took a closer look i could tell that part of the tracks were loose. and when i pulled the drawer out, those tracks just came out.i understand that sometimes even the best products can have defective parts. what really frustrates me is that they don't want to give you a refund unless you pack it back up in the original packing and take it to a drop off place. i don't mind doing that if the error is on my part (like ordering the wrong size). but why should i have to go to all that trouble if the product had broken parts? (as a disabled person, i use amazon because it is hard for me to get out of the house. )i've had other sellers that have taken responsibility to fix things when i received damaged items (like a damaged book or shampoo that leaked in transit). but here i was stuck paying for a defective item.
i am very disappointed with this product, specially after reading all the rave reviews about it. first of all, the sheet metal used for the shelf itself is flimsy, and thin, that the whole tray bows in the mid section when loaded up. this is also pronounced when the trays are fully extended.secondly, when loaded up with only a few pounds worth of items, the sliders would fail and separate, with the ball bearings popping out. i believe this item is rated for up to 70 pounds... i am nowhere close to that limit. probably 20 pounds at worst. the issue is that the sliders are positioned horizontally, so the bearings could easily pop out of the thin channels. if the sliders were place vertically, probably along the side surfaces of the tray, then it would be a lot sturdier.then of course it is a pain to remove the trays from the cabinet shelves, as the mounting tape is difficult to separate.i ordered 3 of these, and i am returning all of these as they are poorly designed and the rest would most likely fail in a short time.
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