i loved this diffuser and when my first one broke, i thought no worries i'll order another one.my second one came and i just loved it for a few months and it broke. well, yes, don't judge butbought my third one. this is the problem, it is awesome when it works because it has a big tankand will last two days and every time i walk into the room it smells great. so wish i could get onethat would last. three strikes; i'm out.
i purchased this bc i wanted it to smell like a spa. i really liked the different color options and the intensity of the mist and the timer. but after one use, it no longer worked and i was really disappointed. whether or not i plan to purchase another one is still up in the air. so, i'm on the fence. i like it when it worked, but i'm not happy about one use after spending my money on it. :(
opened the box and guess what? no power cord to plug it in!!so the company reached out and after a few back and forth emails and kind of a pain in the butt (take pictures of the bottom, serial number, etc) they are sending a replacement unit at no charge, which is nice of them to do. i wish they would have had just a power cord but this is ok too.
i just plugged in read the manual 50 times to see if i’m missing something. first the mist is very low on the high setting. the timer is not working. it will not stop misting. tried remote nope still misting. tried to set on machine nope still misting. tried asking question seems i’m not the only one with issue. wasted my oil. very disappointed. definitely going to try to find a better one.update: finally got it to stop misting. however like i stated the mist is not high. i have an open concept apt where my dining room/kitchen/living room/lanai is all open. you can smell the scent when you are up on the mist. added more drops of oil. going to try to find another diffuser and place it in another area see if this helps.
doesn't last as long as it says shuts off after about an hour the reason i bought another on of the is because the first on i got work great and last for hours but this one shuts off after about anhour been a month and still no resolve from the company
it worked well for exactly two months, then started making a slight noise. then i noticed it was no longer sending out mist. the water/oil mixture was not receding. so now, it’s 100% worthless. i cleaned it twice a week per the instructions. it seems that amazon’s cheap chinese products continue to degrade. will have to start shopping elsewhere.
i loved the humidifier for five months. it was cared for as instructed - distilled water and a few drops of essential oil from whole foods each use. it was cleaned with vinegar, as instructed, every three days.it never incurred any damage - no drops from the nightstand to the carpet, no water spills, the remote control was in perfect condition.we used the humidifier to combat the low humidity in our bedroom as during wintertime. we loved it!what we don’t understand is why it completely stopped working exactly five months (almost to the date) we first used it.was it a $100 unit? no, but we took excellent care of it, just as the manufacturer instructed - no damage was ever incurred! we have cheap little space heaters which have lasted years, coffee makers, appliances of all sorts -which aren’t the most expensive- electric toys, lights, humidifiers awhich our kids use (i can be sure they’re not always handled gently) and they’ve stuck with us, again, years.this humidifier abruptly stopped after five months for no discernible reason and i think that’s unreasonable. my son’s (at the same price) has past it’s first year, he’s 14, and uses it nightly. this company uses cheap parts, labor, engineering or this model has a defect. amazon won’t help me, so i’m contacting the manufacturer — i’m curious if amazon sells a bunch of crap w pretty pictures and partners with manufacturers who are notoriously poor. i bought it during a sale, it’s normally more. thanks for coming to my ted talk. will update
was surprised how weak the mist was. tried adding a couple drops of oil to provide some relief for a minor cold. unit seemed to stop misting after a short while although the lights continue to stay onupdate : the company has reached out and offered to provide a replacement or refund. while not interested in either have upgraded this review to reflect the company's fair business practice and customer service
i bought this diffuser in march and it’s no longer working now (june). i’m so disappointed with this product and i’d really appreciate it if someone from the company could assist me with this matter. i didn’t find any information for the company.
i gave this product two stars because it worked fine for nearly four months. today, i was woken up at 4 am by a loud high pitched buzzing noise that was constant. the water reservoir was still 3/4 full, so it wasn’t running dry and usually it would shut itself off if there wasn’t any water in there like it has before.i’m assuming from other reviews, and questions i found with similar problems. there isn’t a warranty on it after 30 days, and i take it from those as well, the replacements aren’t much better.if you buy, you get what you pay for.. keep that in mind.
this is my second of this product, the original one works fine. i bought this one a couple months ago and just opened it last week. it worked the first time i used it, and now it isn’t misting. i filled it five days ago and although the light is on, you can hear it “running”, there is no mist and the same water has stayed in the reservoir for five days. i’m hoping the seller will reach out to me since i foolishly tossed the box already and can’t find any way to reach out to them. i know there is a warranty so i would like it replaced. if anybody knows how to reach out to them let me know.
i have bought several diffusers over the year and this brand is the worst even though it is the most expensive among the ones i bought.it worked for half a day, then stopped working.very disappointed. save your time and the hassle of return. go with different brand
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