i got this bag for my daughter's 11 in chromebook. the color and details are so cute! it also seems well made and nice and padded to keep her stuff safe. i am pleased with the laptop bag itself and so is she.however, i am giving 3 stars because it arrived without the accessory pouch even though i paid extra for the version with the pouch. when i tried to ask for the correct one to be sent, i was bounced between the seller and amazon both telling me it wasn't their responsibility to send me what i ordered. my only option was to return it for a full refund, which i don't want to do since we love the bag and it is needed for a trip next week.so, if you order this product, don't pay extra for the version with the accessory pouch.
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