Amazon 评论分析,用户痛点分析,amazon 新品开发 痛点分析
美国站 (B09MBTVCTP) - 痛点分析报告
laptop sleeve 14 inch, Upgrade Durable Shockproof Protective Computer Cover Flip Case Briefcase Carrying Bag Compatible with 14"-15" HP, Lenovo, Asus, Acer, Notebook, Chromebook Computer, Black
ASIN:B09MBTVCTP 评论/评分数: 113/2915  已经分析差评数: 110
真正痛点
不限 limited protection(保护不足|9/5.6%) straps issue(绑带问题|5/3.1%) zipper broke(拉链断裂|3/1.9%) not shockproof(非抗震|3/1.9%)
通用问题
不限 Size/Model Mismatch(尺寸/型号/颜色不匹配|54/40.3%) poor design(外观/设计不合理|14/10.4%) compatibility issue(兼容/适配问题|5/3.7%) return product(用户退货|5/3.7%) over price(性价比低|4/3.0%) incorrect advertising(图文介绍不足|4/3.0%) Poor assembling(装配工艺差|3/2.2%) miss part(缺失部件|3/2.2%) setup issue(安装/使用困难|2/1.5%) package or ship issue(包装/运输问题|2/1.5%) poor customer service(售后服务差|1/0.7%)
评论列表
Fantastic Service. VP

客户满意度

all products were of good quality some were not the right size are type. i like the way showed you cared about customer satisfaction. and taking care of refonds and exchange's top of the line service very professional.
点赞: 0 评论时间: 2022-11-14

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