the carry case itself seems nice enough. and i liked the quality. however, i was sent what i believe must be the next size up, both on my initial order, and the exchange. this bag has 2 inches of extra room around my laptop. this leaves my laptop unsecured in the bag. and, is too big to fit in my allotted space for travel.multiple units of the wrong size is a pattern. lack of ability to notify the seller of what my problem was is also a concern.
this sleeve was great at first, however, after 5 months the zipper broke. i messaged the company through amazon and heard nothing back. will not purchase from this company again.
i liked the product as it looks nice and holds my laptop securely although it was unexpectedly bigger than my macbook pro 13. i use the extra space to fit an ipad or file folders that i need to carry around. the carry strap was handy for carrying my computer back and forth to school with me everyday. i have used the case for about 4 full months and today i went to pick it up by the handle and it completely came unstitched and broke. i've already dropped the case and contents once since the sleeve is much harder to grasp now without a handle. it's a shame, i really liked this product but i was unable to contact the seller directly and contacting amazon said the best they could do was issue a $10 credit. i just wanted my product fixed, i don't want to have to shop for another case.
the product is too big and im hqving troubles to return them. thr details sent me by mail are not accepted by local dhl and i cannt get in touch with anyone from amazon yo receive any assistance.
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