the laptop case i received was clearly used—covered in animal hair and dust, straight out of the package. i did not pay for a used product, and this would have been unacceptable even if i had! the quality of the item seems fine, but it was so gross i didn’t inspect it much. very shady of amazon. zero stars if possible.i also tried contacting the manufacturer directly, with no response.i will update this review if amazon makes this right.
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