this product stinks--literally. when i opened the packaging, my nose was immediately hit by the smell of oil. it's terrible. i had my laptop in it for a day, thinking the smell might fade. nope. it still smells like oil, and now my laptop does as well. the product itself seems durable and well made, so i'm not sure what happened here. don't buy this product unless you like oil-scented items.edit: amazon sent a replacement as part of the return process. it smelled like oil, too. i'm really curious why there aren't other reviews mentioning this. i don't know if other people don't care, or if amazon spilled oil on these in their warehouse. but something fishy is going on here.
great bag but customer service leaves a lot to be desired. i need to return the bag due to being a bit larger then i needed it. i bought the smaller size and needed to return the larger size. the return slip cost me $6. that is six dollars on a $15 item that weighs less then 1lb. unacceptable return charge.
顾客疑虑
客户服务差