i ordered paid this item new and was sent an obvious used product. the weights and stand were thrown in the box together without any packing material whatsoever. the stand was in multiple fragments and all of the weights had various substances on them. was looking forward to adding these weights to my husbands post- stroke physical therapy exercises, but now have to wait for my payment to be refunded and another set to be delivered.
i really liked the product but i am disappointed because the product i received arrived damaged with damaged box. i would have returned the product if my box was not damaged and carrying and looking for another box for this is really cumbersome. i am stuck with this damaged product
i bought the 20 lb and the 15 lb dumbbells and the 15 lb ones are great with no issue but the 20 lb ones came in a box that was severely smashed and there were gaps in the neoprene coating (pictured). it won’t effect the performance but it will effect how long they last.
look nice and feel good in the hand. however, the so call 3lb weights i received are not 3lbs each they are 2.5 lbs each. i weighted them on a commercial scale. so either the china mfg is ripping amazon off or amazon is ripping us off or both. mfg saving 1lb shipping weight from china, on just one set. that adds up to a lot of $$ with the number sold.
these arrived clearly used and damaged. fully worn edges on one side of each. one even has a hole all the way through in one corner. i’m returning immediately.
this is the fourth set of these weights i have bought (different weights of course), and this last set look used. not that much, but enough to see someone before myself used them. too bad amazon do this, totally unacceptable. they could just told me and i could have make my decision with that information. i will not returned them, they do the function just fine but not happy at all.
disappointed that they only delivered 1 weight instead of the correct 2 weights. no options to discuss with them. can only return and usp giving me a headache since it's so heavy.
look, if i buy something new then i'd expect new? why is it that i open it there are already black streak marks on the edges of the dumbbell and someone's hair in the individual packaging.
not returning because it would be a hassle to return these, but received damaged product. can still use, but frustrating to spend full price on a damaged product.
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