tried multiple times to get this device to pair with my phone as it is intended. never happened. contacted support, never heard back.past my window to return because i tried so many different avenues to make it work. don’t waste your time.
this little printer did a great job for the first few months. now the label is catching in the printer, so some of the characters, including spaces, do not get printed, and i have to reprint several times. that is a huge waste of the label paper, which is an additional cost. i will look for a different printer since this one is not working. i reached out to customer support via the supvan app and never heard back. i use the label maker for labels for my house plants and propagations, and now i will have to buy another one since this one is a gigantic money suck.
it did not print labels correctly. it printed the first word correctly and then started printing characters on top of one another. i have sent an email to support but i’m not optimistic. i recommend a brother or dymo brand for a few dollars more.
spent too much time trying to get device connected to bluetooth. my iphone said, device not supported i researched other customers issues to see how they resolved it. turn on location services was one suggestion. did that. didn't work. reached out to customer service through app and waited 24 hours to get response. i tried their suggestion. didn't work. shouldn't be this hard so am returning.
received this label maker very quickly. followed instructions for downloading the app but it said not available in your country. i reached out to customer service and was asked one question and then that was it. did not want to wait a couple more days for an answer so returned and going to purchase another one different brand.
i was so excited to start using this and my dreams have been crushed. the green label tape will not work (i assure you, i followed all the instructions to an t and had no problems with the regular white tape it came with) and the app is a nightmare. glitches constantly and won’t save my settings. i can pull out the old-school brother label maker and be done in a few minutes whereas this monstrosity takes me half an hour just to type and accurately print the word “enter.” if anyone sees me throwing an electronic device out the window, it’s this thing.
i like the printer but the labels are terrible. i tried cleaning the exterior of the test tube with alcohol before adhering the label and they still lift after an hour. these do not stick to anything plastic and are moderately adhesive to paper. not happy with this. i’ll try other tapes before returning.
i looked at the reviews to help with my decision on picking my printer. i loved the small size and purchased a case for it separately. it states 4+ can use it. simple is what i read. however, i’ve not been able to print a label. when i push the “print label”, it immediately flashes “printer terminated “. i’ve watched the video numerous times. i followed the instructions. my printer is charged and connected. the qa on the app doesn’t cover this particular issue. very disappointed with this product.
doesn't connect, followed directions to a tee - have an android. won't connect to bluetooth. tried to reach out to support with no response a week later. returning.
i have had a faith in amazon that their offered products were tested, verified for use by prospective customers and provided a stamp of approval before being offered to the public. something very wrong occurred with the product in question. i, (and another qualified individual), checked all the instructions provided with this product as to setup and use, and every instruction was followed to the letter, even the pairing of this blue tooth device. using the label paper provided by the instrument's manufacturer, the device failed to print even a single time. a reappearing alert message kept popping up on the control app for this device that read: no tape, when obviously there was tape hanging out of the device. support could not be contacted. there were no troubleshooting suggestions regarding this specific issue in the instruction manual. i do not recommend this product, and it's failure casts dispersions on the viability of the manufacturer's other products.
it was easy to connect to my ipad but not to my phone where most of my information is located. it is a little awkward to hold and print is not too clear.
客服响应慢
应用兼容性
支持差
客服响应慢
兼容性
客户服务
iPhone 兼容性
不兼容
应用不兼容
缺乏支持
兼容性差
不兼容
兼容性有限
兼容性问题
兼容性问题
客服响应慢
客户服务
兼容性问题