it'll make ice, however you need to empty the tray after each time it makes ice. it is very wet ice so when placed in the freezer, it just freezes together. if kept in the ice machine it'll melt because the inside of the ice machine isn't cold. it would work best if used for glasses as it was being made.
if you want a product that doesn’t work and a company that doesn’t stand behind their warranty this is the one for you!!i received this product on the night monday july 15th, and by the morning of july 17th the item was no longer working. i followed instructions, tried to troubleshoot on my own and still not working. the function that sucks up the water to make the ice is defective.i reached out customer support for this company and was told to “ run vinegar through it” proving they didn’t even read my initial email. after again explaining the issue i was met with “ just go through amazon for a refund or replacement.”so i have done that but i want to save everyone the trouble of buying this product and potentially dealing with this company.
the quality of the ice is poor. the ice is half melted by the time it finishes the cycle, ice sticks together and isn’t as frozen as ice should be. the machine itself sounds like you’re running an air fryer. thought this could be defective so i contacted customer support last week and haven’t heard back yet. wish i could return. two stars because it is producing some sort of ice that i can still use but one bucket fills up two cups
this countertop ice maker works fast but the storage basket is not maintained at a freezer temperature. so the cubes quickly turn to slush and melt back into the water reservoir. thus the unit runs continually. you have to scoop out ice cubes as soon as they're made, transfer to a zip bag, and put in your freezer. that's way more effort than i was expecting. it's not as quiet as advertised. my bedroom is two rooms away and i hear it making ice all night so i've had to power it off at the end of the day. the ice tastes like plastic. i contacted customer support and they said a cleaning cycle with lemon juice would solve the problem. it didn't.
the cooling fan failed after 10 months of daily use. i've since read the critical consumer reviews here – especially those reporting the same fan issue – and, without exception, customers say that customer support from the manufacturer is either non-existent or not helpful at all.prior to that, we were quite pleased with this countertop ice maker. now we've ordered a big name brand replacement from amazon for the same price, that's also made in china, but appears to be built better, looks better, and the ice is larger, plus it's backed with a large customer support network.the same cooling fan model (py-1225h12s) is currently available on amazon, so i might replace that and keep this ice maker as a backup.bottom line: i'd give this product 3-1/2 stars for performance and durability.
与冷冻室兼容性差
客户服务
客服支持问题
客服支持
客户服务