i just used this bag for a first time for a weekend trip, and i liked how it was easy to maneuver, sturdy, the size seems right for a carry-on, and it looks sharp. however, considering that i mostly bought it for the extra laptop compartment, i was disappointed that after i had filled my bag, in this compartment there was not room for anything more than the thin laptop i have. i couldn’t fit my cord and adapter in there and didn’t even try to place anything else. also it is on the side of the bag which does not have a cover, thus to open/close the bag you'd have to set it down on top of the laptop. that is a major shortcoming in my view and now i’m debating whether i need to look for another bag with the same feature but better designed.
smaller than i expected. the external pocket isn’t really external, it’s kind of an extension of the internal space separated by fabric. so if the case is filled you would struggle to get the laptop in and out. not sure how durable it is as i’ve only traveled once with it
received this as a gift. my grandson was playing with the lock and accidentally changed it and we did not know the new cobination. i contacted coolife customer service and asked to buy a replacement lock. they said no, that they were not replaceable, and since i had no receipt they could not help me any further. i had the old lock out in under 10 minutes...east peasy. they should have helped this 69-year-old disabled senior but they blew me off. sad siuation for sure. after reading other reviews i see that i am not alone. 4 days after i posted this review i was offered $50 to take it down! i urge you to buy a different brand.
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