i was all excited to get new, hard sided luggage. took my first trip and when i went to get my luggage from baggage claim, only to find the it jaguar open with clothes hanging out. somehow, the zippers separated from being thrown around. it didn't happen on the way home. i bought straps to put around the luggage in case it hairbrush again. and guess what?? it did! ugh time to shop for a new one
the suitcase zipper broke on the 3rd use. save your money and buy something else. the plastic completely ripped open causing the suitcase to open and zipper to come off the track.
i ordered two sets of luggage, or a total of four (4) pieces of luggage. i had a problem with the one luggage security lock. i email customer service and they sent me a video to watch. after words i still could not get the new combination to work. they simply chose not to do anything, my problem right. i decided to pay the $10.00 for a new lock instead of sending the luggage set back. they gave me the go around instead of just replacing the lock which says a lot about their customer service the luggage in general is at best minimum thickness, which means its not going to stand up over time. i wish i would have paid $25.00 more and got a samsonite set which is made up with completely different material. and from what i hear behind the scenes is samsonite know what customer service is all about, after the product is sold. i would not recommend this product to anyone
this is the worst luggage i have ever purchased. it exploded on the carousel. it was not even slightly over-packed. i need to get a refund immediately. it ruined my entire trip and i lost several items.
so i had a one week trip somewhere around the south..... and not even half of my trip, on the second day, while i was trying to unlock the laptop compartment to get my laptop, this happened (pictures i attached). one of the zipper handles broke because first, it was hard to pull them out compare to the main compartment, the tiny circle that locks in the lock stucked inside of it while i was pulling it (cos it didnt came out of itself like the main one does), also the zipper was a bit rough to close. now anyone can have an access to the laptop compartment and there's a possibility that it can be stolen cos it can be open halfway..... but the good thing about this luggage was the wheels was really quite, the body was pretty durable , anti scratch, and stylish. i just wish the zippers are better quality and the luggage can adjust the space like others. i hope this review helps others.
i really wanted to love this set, but two trips with this set and the zippers are falling apart. the entire zipper pull for the expanding unit on the large luggage fell off leaving the suitcase in expanded mode. two of the zipper handles have fallen off, one in transit so its lost forever. also, the seams around the zippered sections have torn apart allowing the contents to spill out.
行李箱开裂
行李箱开裂
行李箱锁住
行李锁问题
难以开启
行李箱爆炸
开合困难
行李箱部件丢失