the entire quality of the product is questionable, we received the crate first time and we aren’t even able to lift it up as the entire thing is locked together. reached out to cs and they sent over a replacement item. this crate is very heavy, we have to moved this item twice to our apartment. the 2nd time of receiving it we weren’t able to open up the 2nd layers of it, again it completely locked. contact cs again, very poor service/ response. i will rather to spend more to purchase a better quality product, now i still have to repack the entire crate into the box for ups to pick it back up.
i just hope it still will set up because i don't want the hassle of shipping it back.it is extremely heavy. it's big as long as it sets up i'll end up keeping it.
it's a good size kennel and has plenty of space for our 45 lb dog to move around. it's more like her own room than a bed. the corners however, don't match up all the way at the bottom of the front. if she leans on the sides her weight is enough to open the walls completely. i don't know if it's a defect in mine, or how all of them are made. it is so heavy that i won't be returning it. my mailman helped me get it in the house. it's not portable either, depending on how you define portable. a full size fridge is on wheels, but is it really portable? i feel like i wasted my money, and still need to get her a kennel= 1star.
very easy to assemble. seemed sturdy and well built. definitely heavy.but does not hold up. our 30 lb dog bent several of the bars and at least 2 have come apart. not well built and actually could cause injury.
i think with cages they count on customers not wanting to return such a heavy item so we just live with the defects. one of the 2 doors does not latch without me moving a piece manually into place each time. i already returned a 3 tier cage that was a hassle because of the weight and don't want to go through that again. but i will not be ordering more crates because of the poor quality.
重量大
重量大
重量大
重量大
重量大