we purchased this for our golden retriever puppy and within 3 months the handle broke. when we first received it we were happy to see the latch mechanism was different than our old crate. it seemed easier to use than past crates we've had but unfortunately it didn't hold up. our dog still isn't full grown, so it isn't like she has been destructive or is large enough to damage a crate so all in all a disappointing purchase.
disappointed a bit. i have to move this crate as i crate train my new puppy. there is no handle in this box. this crate is too big to undo, package it up to return. when you buy stuff, you expect all of it to be there.
this product is horrible, first there is a spring, so once the spring goes, you have no lock, it’s very flimsy, wire is not that thick, the handle is horrible you like snapping on, your dog is going to take that right off, it is not at all easy to assemble or take apart, so if you’re looking for something to travel with this is not it
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