although the instructions note that there a silicon insert to keep this plugged in, there isn’t any. i was just on a plane using it and it kept popping out of the socket. if it stays plugged in it does the job,barely
disappointing! the charger itself is fast, powerful, compact and can charge most of my devices at once. however, good luck keeping it plugged in. it continuously disconnects from the power outlet, you can use the holding fixture, try different outlets but you will never be able to stop the plugged in notification music coming out of your phone as it continuously gets disconnected. i contacted the company initially as i thought it is a problem with my charger but the new one they sent me had the same exact problem
this charger simply doesn't not work consistently. i got this headset to provide power too a vr headset when it's batteries are dead - tot his end it should be providing a constant power flow, however, it does not do that.if i have this plugged into my phone, vr headset, or other device, it will constantly cut off, about once every 5-10 minutes. it does so for about a second or so, but in that time any device i am powering with it can die if it's at low charge, or if it's depending on this outlet for power.i purchased one unit and returned it assuming it was defective, and ordered a replacement from amazon. the replacement had the exact same issue.check out the 65w usb c charger by baseus instead. it does not have these issues.
edit: well anker just has phenomenal customer service! the device didn't work and i assumed it was a flaw with the product, but it was just the one i got. anker sent me a new one that works perfect and replaces all the charging blocks i would have otherwise needed for travel. thanks anker for a great product and great customer service.i thought this would be a great solution for all my charging needs, phone, laptop and watch. boom, done! but sadly i was wronged.when plugged into and charging my ipad and iphone, it will randomly disconnect from charging every 3-4 seconds, then reconnect.
nice and compact but not very usable in practice. the usb c ports don't grip the cables very securely so they connectors slip out often and charging stops. doesn't seem to matter which brand of cable is used (apple, anker, etc) longer stiffer cables seem to be the most prone to disconnects. i'm considering just epoxying them to the charger at this point.
i've had the product since 04/08/23 , and its been a decent charger in that time , but in the last 2 month's the electric prongs in the charger are failing.the attached video reflects the folding prongs have deteriorated to a point where one electric prongs is loose within the sealed housing and they no longer fold back into the housing together !now for the 2 anker customer service representatives i spoke to earlier !isreal , was the 1st , and with him 2 disconnections happened . he did call back once , we got to the question of the devices serial number , when i said i'd have to look it up , i got disconnected again , with no call back , this time !also , those of you who own this charger , should know what i experienced when i had to look for the serial number , and( its painted around the electric prongs surface , and written so small , you need a magnifing glass to read it , if you don't have 10- 10 super vision !!!the 2nd representative i spoke to , karen , got to taking my order number ,and email address , and then i got disconnected from her twice , after the 1st one , and she said , if disconnected again , she'd have my email address , and we could finish up via email .well that hasn't happened yet , and that was at 3 pm today and now its 4pm !!she's had plenty of time to at least send a contact email in the time , and it hasn't happened yet !so much for a company that supposes to pride itself in the products it creates and sells to the public !the product , and anker companies , customer service needs some re-evaluation , and some refinement , in serving the people who purchase their products !!
i purchased this charger to use when i travel. after only a couple of uses i started noticing the plug was not stable, it would wiggle and could easily unplug. i woke up several times to my devices not charged because the charger slowly unplugged and stop receiving charge. on my latest trip to europe, the product was useless, i had to add an adapter for european plugs to the anker charger and that was too much for the charger that it didn't hold inside the plug not even for a few seconds. i had to buy a new charger while overseas to keep my devices charged. i contacted anker and apparently my warranty expired 2-3 weeks ago and due to the strict warranty policies of anker, they can't help me. they instead offered me a 20% discount on a new anker charger... while i presume the 20% discount is potentially more costly for anker than simply replacing an old version of a charger. furthermore, it seems that the anker charger comes with a silicon stabilizer (apparently to solve my issue) but mine did not bring it. i asked anker to just send me that silicon stabilizer (i presume the cost of this is probably less than $1 for anker) but also the response from support is that because the warranty expired 2-3 weeks ago they can't help. for the most part i've been very happy with anker over the years, i've never had an issue in the past. however, it is good to know that the customer service is not as helpful as i anticipated because there are other vendors that do offer what i believe is a better customer experience. i now know to avoid anker in the future.
频繁断开
持续断电
频繁断开
随机断电
电缆频繁断开
多次断线
频繁断电