at first, the roku was great. it breathed new life into our smart tv and supports 4k hdr. however the remote has always been a little funny and often would repeatedly turn the tv on and off when we go to turn it on for the first time in a day.now, we are 4 months past the warranty period and the device frequently freezes crashes to the boot screen. i cannot recommend this product anymore.
i had two rokus, when they worked they were decent streamers. i liked them better than the amazon stick because of fewer ads and a less cluttered screen. both rokus developed issues after just a week or two. they would freeze in the screen saver mode and would not awaken. regardless of any button input. the only way to unfreeze them was to unplug the power cable. doing a google search, this appears to be a fairly common occurrence. i returned them both and replaced them with apple tv units. night and day difference. the apples are three times as much but much faster, no ads, and so far, totally reliable. .
every single evening we would use this it would freeze up on max, hallmark etc. we would get an error message saying something went wrong, please try again... the problem was even the go back button you are supposed to hit to fix it would not work because it would be frozen and so would the remote, the address to contact to get help was also useless...just told you a list of everything you of course, have already tried.. duh! meaning, nothing would work except unplugging it every single time. which then required us to completely sign all our account information back in again, one night we did this 2 times and then another 2 times we had to just unplug it to restart the movie.. now imagine doing that 4x in just one 2.5hr movie!! talk about frustrating, and of course, that was only in every action scene and climax. talk about ruining a vibe! we kept it for a week and this never stopped, not even one night. read lots of reviews saying that was a problem, but thought since we have a new smart tv, (by samsung), we recently purchased and everything is all up to date, plus we got a new router box from xfinity very recently, (having the newest wifi version), we would not have the same problems like everyone else. we were totally wrong! honestly, we have always purchased roku devices. we have them on all our tv's, but wanted to update, since recently they have all started to freeze and lag a bit. thought it was just because they were getting old, now i think it's just roku. well, we did give it 2 stars because the picture seemed to look better than our smart tv anyway ( or maybe that's in our heads). sadly, we are sending this back. gonna have to give the new amazon firestick a first time try, see if it's any better. won't keep it either if it freezes... defeats the point of watching a movie, right! so very frustrating this week of tv has been!
we have a roku tv and it has become so slow that it is pretty much futile to have a joyful watching experience. so we bought this unit to hopefully breathe some new life into the tv.the first thing we noticed is the picture quality is so much better. the audio seems thinner sounding, just not as full as the tv was. the set was easy and linking most of our accounts was a breeze.the most frustrating things are the netflix app still sucks, it’s very slow. there is no comparison to our apple tv which starts it immediately, with all of the titles populating their rows. this unit falls way short in this regard. and just like the roku tv the unit periodically locks up and needs to be mainly rebooted. we are currently using in hdmi 1 arc. i will try it in a different input to see if anything might change.in the end you get what you pay for.
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