after about 6 months it just completely stopped working. it's changed and i can turn it on but it will not stay connected with the app for more than 2 seconds. thus i can not print anything. i think i will get a non bluetooth one in the future as this is just too unreliable. also the labels would peel off after a while. i had to buy new label tape.
spent too much time trying to get device connected to bluetooth. my iphone said, device not supported i researched other customers issues to see how they resolved it. turn on location services was one suggestion. did that. didn't work. reached out to customer service through app and waited 24 hours to get response. i tried their suggestion. didn't work. shouldn't be this hard so am returning.
while it worked, it was just what i needed. then it would no longer connect reliably. it would drop connection being right next to it. maybe there was a way to fix it, but it just wasn't worth the time. moved on to a different brand.
it keeps telling me there is no tape in it, but there is. very annoying, it also wastes a lot of tape! i have my phone bluetooth directly connected to my supvan e10 and it still won't print and it's right in front of it.i would return it if i could, but i missed my window of opportunity, so i guess i'm stuck with it.
was working great and happy with it but then it stopped connecting to the app. so i figured it just needed to be charged. so charged it over night and still had the same issue. i went through the manual but nothing on the issue i was having with the file being unable to transfer.after lots of time going through the trouble shoots it started working again for a bit only to give me the same issue. debating return
doesn't connect, followed directions to a tee - have an android. won't connect to bluetooth. tried to reach out to support with no response a week later. returning.
when i got it i printed a label to test it, worked fine. app is not terribly intuitive, but it's fine.today i needed to print some labels. it wanted me to pair with the device again, no problem, it had been awhile. paired up just fine, designed my label, hit preview and print and the app refuses to connect to the e10 device.i turned it off, back on, waited 20 second, paired again, hit print again, cannot connect.i uninstalled the app, reinstalled the app, paired the app with the device, redid the label, hit print, connection failed.i now have a super cute but absolutely useless device.
i have tried every solution and nothing works to connect it to my phone so that it will print. i was really excited about this and now am just really disappointed.
sometimes doesn’t connect or work at all. sometimes works great, hit or miss. the “ink” on the labels wear off quick it seems even when the item the label is on is barely used or handled. not too impressed.
蓝牙连接问题
连接问题
无法连接
蓝牙连接
连接断开
连接问题
蓝牙连接问题
连接问题
应用程序连接问题
iPhone连接问题
连接问题
应用程序连接问题
连接问题
连接问题