good product, showed up as expected except for a zipper being damaged. now, the locks are useless as the zippers all combine to use the same lock. items will spill out and nothing is secure.

i was excited to to receive this carry on luggage set for my trip (by car a few hours away) to visit relatives this weekend. sorely disappointed to get a previously used set.when it arrived. i paid for new, not used or refurbished. there is a long scratch on the front of the case. the outer shell has several scuff marks on it. none of the tags were on it and the manual is missing. there was no outer wrapping/protection on the outside of the carry on to protect it during shipping (i am only assuming that this would be there to avoid any shipping damages.). the plastic wrapping on the cosmetic case wasn't sealed (ok, no biggie) but looks as though a dog had chewed it up. also there's a few scuff marks on the cosmetic case. the clear plastic sticker with the tsa lock code appears to have been removed and replaced. all of this is a deal breaker for me so i will be returning it.now for some of the good things. the teal color is gorgeous. it's a vibrant blue teal, not green. i purchased a separate power bank since it's not included and it connects with no issues and a nice size storage pocket for it. my large15 s8 ultra tablet fits in front just fine but not my 17 laptop. i rarely travel with my laptop anymore and it would fit inside or i have a different case for it anyways. i only mention it for context. there's a spacious cold pocket for food . there's a few more pockets that is great for keeping cords and charging bricks organized. there are buckles so you can just tilt the front part open or undo the buckles to fully open. the spinner wheels work as expected and rolled and turned smoothly. the extension handle felt secure as it locked in place. the interior is nice and roomy and even expands for even more room. there is a few zippered compartments to keep your things neat and organized. the cosmetic case is is a great size and has a detachable carry handle. the set seems to be well made and of decent quality for the price. since i only got it an hour or so ago, i can't say anything about how it will hold up over time.overall, i really like this set. it suits my needs pretty well. and yes, i would recommend it at this point. i will be returning this one though and reordering. i will update this review later on to reflect what happens with the reorder/exchange.

not everyone has flown before or even use the suitcase. i cut off the security locks, trying to open up the suitcase because i didn’t simply know how send instructions next time my property before i even had a chance to use it.

overall it is a pretty decent carry on. however, i purchased mine just a little over a month ago, and didn’t look close enough at the lock. the lock is locked and will not release. i’ve tried resetting it per the instructions, with no luck. having to attach your own lock to a suitcase with a built in lock, defeats the purpose.