this water bottle only lasted 7 months before the top broke. if the cap breaks, it is not covered by the warranty. owala will claim that based on their significant testing, they know with certainty that a damaged cap can only happen if dropped and drops are not covered. since these are highly marketed to kids and athletes, why would the cap be so susceptible to breaking from being dropped? mine was not dropped and the cap came out of the dishwasher and then broke when i was screwing it on. i expected either a better quality cap or a better product warranty for the price of the bottle. can’t really use it without a cap.
the bottle is a disappointment considering what i paid for it.1. it leaks. maybe i got unlucky with mine but it leaks2. the button that releases the cap is insufficient to do so, i have to flick the cap open manually3. the straw constantly falls out on its own4. it doesn’t fit any cup holdersit’s not worth the money or hype. looking for an alternative
it keeps drinks cold. however, as one person mentioned, the bottle is a little big and does not completely fit inside the car cup holder.also, i have only had the bottle a little more than one month and the plastic piece on the underside of the cap cracked while inserting the straw and i am outside of the return window. very disappointing considering the price of this bottle. i do not recommend.
i purchased this bottle in may less than two months later i’m having issues with the cap and button to push being hard to close. i reached out to their customer service, which took a couple of weeks and they gave me a list of suggestions as if i didn’t know how to open or push a button i’m 63 yrs old and very capable . i have asked for a new lid replacement they said it would be 2 to 4 weeks before anybody would reach out by email. i sent a video to show them what the problem was and have been brushed off about a replacement. not sure about the outcome of this .
盖子易碎
盖子释放
盖子问题
盖子问题