bought this for my son, a few uses later and the button popped off and was unable to use the son lid anymore. did receive a credit to use to buy additional cap from the company. received a second owala cup as a gift super excited, only a few uses and same thing, button popped off and now unable to shut the lid. too much money to spend on a defective product, other cups out there just as good that last more than a few uses!! disappointed, was really excited to love this product!
i love the sip or swig features that this water bottle has. because the water stays cold all day and with the straw feature i find myself drinking more than i usually do.my one major complaint is that the button started popping off shortly after i got it. it was easy enough to put back in the beginning but it’s been happening more frequently. recently the spring has been coming off as well. one of these days it’s going to fly off somewhere where i won’t be able to find it or get it back.unfortunately i can’t return the bottle because i’m located outside of the us. disappointing.
bought this bottle to be used for new school year and just after 3 days of using, the button has popped out of the position and everytime my son use this bottle, he can't close anymore
my daughter and i have both bought owala cups, and both of them have broken in the exact same spot after only using them for a couple of months. the button which releases the lid wears out and begins to pop out making the entire lid useless and unable to close. i love everything about these cups except for this obvious flaw. i wish owala would fix this issue.
purchased for school but my kids have trouble pressing the button to open. 3rd/5th grade. the flip version only comes in smaller kid bottles. it’s also too wide for backpack pockets. sad because i liked it. decided to go with the new stanley iceflow flip which is also 24oz but thinner and with a flip straw.
i bought this just a few months ago and absolutely love it. love the color, love the feel and size of it, the straw is perfect to drink out of, and it's easy to carry around. but the latch has broken already and i've had it just under 3 months. the pieces are all there, but when i put it back together, it just pops off again when i open it (with the spring flying across the room) and it won't latch without the button. for the cost, it should last longer than just a couple of months. very disappointing!
very tin-like, bulky, and the top open/close latch sticks on numerous occasions. just not comfortable to carry or use. overpriced and overrated. i returned this...i wanted to like it, but it was non-functional or user friendly for me.
the mechanism that causes the lid cover to open stops working shortly after purchasing. in this purchase, the button completely flew off without reason. my owala bottle was simply standing when i looked down and saw the button was gone.the bottle itself is good but it’s a shame the button to open stops working rather quickly.
this is my second owala water bottle that has done this. my previous one i had for a couple of months before it broke. i really liked my bottle so i repurchased. the same day that the new bottle was delivered, it broke. the thumb release button popped off. i tried replacing it several times, each time the button would pop off, sometimes the spring would as well. i’m very disappointed in this product.
nice product....sip or use straw, however, after only a few weeks, push button for lid is getting harder and harder to open. i'm sure it will fail soon
my handle started falling out and i couldn’t figure out why. finally i saw the inside little circle piece had cracked even though the rest was fine. there was no dropping or trauma to it. i wrote customer service thinking “oh they seem so nice i’m sure they’ll help out with the warranty coverage”. wrong. they told me i needed to submit a full claim. so i spent time doing that. i sent pictures in and the bottle number, proof of purchase etc. eventually hearing back from them they said it not covered under warranty. it hasn’t even been a full year using this bottle. their marketing is good and it seems they do a good job keeping the disappointed customer hidden.
i had the bottle for 3 months and the button keeps popping off the lid. contacted owala and they gave me $13 of credit to buy a new lid. my bottle color lid is no longer available (after 3 months?) but ok i can somewhat understand this. i follow the link they sent me and 16 of the 18 bottle lids are out of stock. i can get all black or all white. forget about trying to match the color scheme of the bottle i bought. i asked for a total new bottle so i can have a matching color scheme and they basically kept repeating the limited warranty only covers a lid. i asked to be escalated to the next level up to push my case and they stopped responding altogether.
按钮脱落
按钮脱落
按钮弹出
开盖按钮断裂
按钮磨损
吸管掉落
按钮难按
按钮断裂
锁扣断裂
按钮断裂
按钮弹出
按钮操作困难
卡扣粘滞
按钮脱落
按钮脱落
按钮脱落
按钮易脱落
盖子按钮难以打开
把手脱落
按钮脱落